About Prevail PR

How long have you been in business?

Prevail PR opened for business on March 27, 2006 in San Luis Obispo, CA.

Are you a real business?

Prevail PR does not have a physical location, but is a legitimate business.  Our business license is current with the City of San Luis Obispo and we are a member of the San Luis Obispo Chamber of Commerce.

Where do you meet with clients?

Typically we meet clients for coffee around town or come to your place of business, whichever is more convenient for you.  We’re always up for discussing your needs over lunch downtown.  We even pick up the bill!

How do we communicate once we’re a client?

Most of our clients find email to be the fastest and easiest way to communicate, but we’re also available by and have a dedicated support desk staffed six days a week to handle your concerns.  Issues are almost always addressed within 24 hours.

What types of businesses do you prefer to work with?

Our favorite businesses and those we can help most are the independently owned and run brick and mortar businesses throughout San Luis Obispo County.  Our clients generally have annual revenues up to $3 million and less than 20 employees.

Why should I trust my business with Prevail PR?

Prevail PR specializes in helping businesses just like yours and we believe in our services so much, we offer most of them with 100% complete satisfaction guaranteed.  That means if you aren’t completely happy with your results, you don’t pay!

Are your prices competitive?

Because our clients are small businesses with limited budgets, we create solutions that fit just about any budget and help you get more business for as little as $100 a month.

What forms of payment do you accept?

We accept just about any type of payment, from cash and business checks, to any type of credit card that can be processed through Paypal.

Why do you use Paypal for payment transactions?

Paypal ensures that you get exactly what you deserve and protects you the buyer.  In the event you request a refund, Paypal gives you the peace of mind that you will actually get your money back.

About Our Services

How can your marketing services help my small business grow?

Prevail PR focuses on services that have both a proven track record of generating a positive return on your investment and the ability to be tracked so that you can see how your services are performing.  

Can you explain your satisfaction guarantee?

Most of our services are provided on a monthly basis.  At the beginning of each month, you will receive a report of your services along with your invoice.  If you aren’t satisfied with your service, just let us know and we’ll void the invoice.  For services like web design, you are welcome to a 100% refund of your deposit in the event we cannot complete your project in time and to your satisfaction.

Do I need to sign any contracts?

No!  You are never locked into any long-term contracts of any sort and are free to quit service at any time.  Your purchase order will contain any important information about your service, including prices and timeframes.  Without the safety net of long-term contracts, we are compelled to provide the very best service possible to earn your continued business.

What does your search engine optimization service entail?

SEO is by far the most complicated service we offer and it continues to evolve on a daily basis.  Currently, we utilize a mix of videos, press releases, citations, reviews and social media signals to generate better search engine rankings for your website.  We do not create or publish content on your actual website. All materials created are available to you upon request.

What are Facebook applications?

Facebook applications are pages created within your Facebook page that can perform any number of functions. Most businesses like using polls, coupons, sweepstakes and email capture forms to encourage customer interactivity, but we can build an application for just about any idea you can think of.

What about mobile applications?

Our mobile applications are similar to Facebook applications but are built directly into your mobile optimized website.  With mobile searches quickly overtaking those made on typical computers, a smart mobile application strategy is a sure way to generate more sales.

Do I really need a website for my business?

The answer is yes, you do. People expect businesses to have websites and often make purchasing decisions based on the information on your website.  Not having a website also leaves you absent in search engine results, meaning every potential customer that looks for you online is going to your direct competitors instead.

What can your websites do for my business?

The ability to easily update your website is the most important website factor in 2015. It’s no longer acceptable to launch a website with a few pages of brief text and hope to generate more customers and sales.  Today’s consumers want fresh information, interactive media and functionality, visual stimulation and tons of content.  Our websites make it easy for you to provide all of these things and can be updated as easily as sending an email.